Kalki Solutions ("we", "us", "our") respects your privacy. This policy explains what information this website collects, why, how it's used, and the choices and rights you have over it. It applies to kalkisolutions.com and does not cover any third-party site we may link to.
1. Who We Are
Kalki Solutions is a software development agency headquartered in Ahmedabad, Gujarat, India. You can reach us using the details on our Contact page for any question about this policy or your data.
2. Information We Collect
Contact form
When you submit our contact form, we collect the name, email address, project type, and message you provide, along with the time of submission. This is the only place on the site where you are asked to actively provide personal information.
The form also includes a hidden field (a "honeypot") that is invisible to human visitors and only ever filled in by automated bots. Submissions where this field is filled are discarded automatically as spam and are not linked to any real person.
Analytics data (only with your consent)
If you accept analytics cookies through our cookie consent banner, Google Analytics collects standard usage data such as pages viewed, time on site, approximate location (derived from IP address), device and browser type, and referring site. This data is pseudonymous and is not linked to your contact form submissions.
Cookies
We use a small number of cookies, described in Section 5 below.
3. How We Use Your Information
To respond to your inquiry and discuss a potential project.
To keep an internal record of business communications.
To detect and prevent spam or abusive submissions.
To understand how visitors use the site and improve it, only if you have opted into analytics.
To comply with legal obligations, where applicable.
4. Legal Basis for Processing
Where the GDPR applies to you, we rely on the following legal bases: your consent for analytics cookies; our legitimate interest in responding to inquiries and keeping the site secure from spam and abuse; and, where relevant, compliance with a legal obligation. You can withdraw consent to analytics at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Cookies & Similar Technologies
We use two categories of cookies, which you can control through the cookie banner shown on your first visit or the "Cookie Settings" link in the site footer.
Essential - required for the site to function, including a cookie that remembers your chosen language. These cannot be turned off and do not require consent, as they involve no tracking.
Analytics - Google Analytics cookies used only after you actively opt in. These remain off by default.
Your cookie choice is stored in your browser and is not shared with third parties beyond the analytics provider you've consented to.
6. Third-Party Services We Use
Google Analytics (Google LLC) - website usage analytics, active only after opt-in consent, governed by Google's own privacy policy.
Cloudflare Turnstile (Cloudflare, Inc.) - a privacy-respecting challenge used on our contact form to filter out automated spam submissions. It processes limited browser and device signals to verify you are not a bot; this is treated as strictly necessary for site security and does not require separate consent.
Our email provider - used solely to deliver contact form submissions to our team and to send you an automatic confirmation email.
We do not use advertising or remarketing pixels, we do not sell your personal data, and we do not maintain a user account or login system on this website.
7. International Data Transfers
As an India-based company using globally distributed infrastructure providers (including our email and analytics providers), your information may be processed outside your home country, including in the United States and the European Union. Where the GDPR requires it, such transfers rely on appropriate safeguards, such as standard contractual clauses adopted by our providers.
8. Data Retention
We retain contact form submissions only as long as reasonably necessary to respond to your inquiry and maintain business records, and delete them when no longer needed unless a longer retention period is required by law. Analytics data, where enabled, is retained according to the retention settings configured in our Google Analytics account.
9. Your Rights
If the GDPR applies to you
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request erasure of your data.
Restrict or object to certain processing.
Receive a copy of your data in a portable format.
Withdraw consent for analytics at any time.
Lodge a complaint with your local data protection authority.
If India's Digital Personal Data Protection Act, 2023 applies to you
Access information about how your personal data is being processed.
Request correction, completion, or erasure of your personal data.
Have a grievance addressed through our grievance redressal process.
Nominate another individual to exercise these rights on your behalf in the event of death or incapacity.
To exercise any of these rights, contact us using the details on our Contact page.
10. Children's Privacy
This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16.
11. Do Not Track
Browser "Do Not Track" signals are not handled consistently across browsers, so this site does not respond to them directly. Instead, we give you direct control over analytics tracking through our cookie consent banner and Cookie Settings control, which we honor regardless of any browser DNT signal.
12. Security
This website is served exclusively over HTTPS, and we take reasonable technical and organizational measures to protect the information you share with us. No online transmission or storage method is completely secure, so we cannot guarantee absolute security. This website does not process or store any payment information.
13. External Links
Our site may link to third-party websites, including client or partner sites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their own policies.
14. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will always reflect the most recent version. Where a change materially affects how cookies are used, we will prompt you to review your cookie preferences again.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.